CUSTOMER COMMENTS

I picked up my new 335i mid November, 2007 in Munich and drove right to John's garage for my previously arranged Winter Treads. I had no problem finding the garage, thanks to John's expert directions. I found the tire rental service a welcome opportunity, extremely efficient, and most useful especially considering that it rained/snowed the entire time I was in Europe. I would encourage all those concerned about weather issues when traveling to utilize John's unique and user-friendly program.
Michael McHale, New York


I took European delivery of my 328i Coupe on December 13. We drove from Munich to Salzburg to Vienna to Prague and back to Munich. Thankfully, we replaced my summer sport ties with winter tires at Reifen Buchler, especially considering that we drove through snow on a few days. It was a short drive to Reifen Buchler from BMW and the whole process of removing my summer tires and replacing them with winter tires took only about 10-15 minutes. They were nice enough to stay late for me as well. Putting my summer tires back on at the end of trip was just as easy. It was a pleasure working with both John Lance and Julia Buchler and I highly recommend using their service for anyone picking up a car in Europe during potentially inclement months.
Aaron, Alexandria, Virginia


More people should consider taking winter delivery, because this trip was great fun. Annette went the extra mile to make the process easy and painless, the services provided were perfect for my needs, the tire swaps were fast, and I enjoyed many kilometers of high speed driving on the Autobahn. Without question, edwintertires.com is the best service of its kind.
Doug Cannon, Bucks County, Pennsylvania


I would like to thank you and your staff for the fast, friendly, service we received while we were touring Germany. After the European Delivery of our BMW we drove straight to your shop (great directions), and we were on our way again in 20 minutes. The prior arrangements and payment we made over the internet worked flawlessly and the quick turnaround in your shop was most impressive. The tires and rims provided were first class and much appreciated when we were in ice and snow conditions. Returning the tires was just as easy, and maybe even a little quicker than the pick-up!
Thanks again for providing a quality service.
Dave, Merritt Island, Florida

If you plan to rent winter tires edwintertires.com you will have the pleasure of meeting Annette. She went above and beyond giving us suggestions were to visit and even had us follow her to two different cafes (the first was closed) when we were looking for a place to eat. Sarosh J. Havewala
Thank you, ED Winter Tires, for a great service! At first I was considering going without winter tires, but was I ever happy that I opted for them. The tires held fast to the frozen autobahn and snowy Swiss mountain roads, providing my wife and I piece of mind throughout our trip. And the reservation process was seamless and easy. Thanks again!
Michael Lanin
Scottsdale, AZ

We took delivery of my 535i in December 2007.  Although the weather was quite nice when we arrived at Munich, I opted to rent winter tires because I was not comfortable driving to the Alps with the installed summer tires.  That turns out to be a wise decision, as the roads were quite icy and the winter tires really held well.  The tires were nice looking and gave me the peace of mind to drive my new car with confidence.John's prompt online support was friendly and helpful.  He even help planned some of our itinerary as I had questions about expected travel times and schedules.  Meeting Annette at the garage was also very pleasurable.  She is a great with helpful travel advice and gave us directions to find an outlet store that my wife wanted to visit.  The tire swap service was prompt and courteous.  Highly recommended!
William, California

I took delivery of a 335XI in early December, 2007 and because my car came equipped with summer sport tires I decided to rent winter tires and wheels from edwintertires.com. The process not only gave peace of mind for travelling through Germany and Austria in December but also couldn't have been much easier. John responded to my email on a Saturday within a couple of hours and very quickly I had confirmation for my rental. Upon arriving in Germany and picking up my car at the Welt I called Annette and she met me at the garage. I wish I could find service this good in the US as I was in and out in less than 30 minutes with recommendations on sites to see from Annette as an added bonus. The wheels and tires were the correct type for my car and I had no trouble with the pressure sensors (the winter wheels also had pressure sensors). In addition, the return trip was just as easy and the whole process was very quick and painless. I would certainly use the service again.
Stan Sutula, Brookfield, Connecticut.

I want to offer my thanks for the service that you provided.  Installing the winter tires was a quick and painless process.  The people there even walked to the BMW dealership across the street to help me get more double-sided sticky tape for my front license plate because it was falling off.  They were extremely nice. I have to give additional props to Annette, she was a joy to talk to.  I think we talked for 30-45 minutes at the facility just to learn more about the culture in Germany.  She is absolutely wonderful. I did hit some ice on the roads, thankfully nothing bad happened.  When it started snowing heavily in Salzburg, I knew that I could drive with confidence. Thanks so much,
David, Lake Forest, CA
 

CUSTOMER HOTEL RECOMMENDATIONS

GERMANY

MUNICH - Four Points by Sheraton Munich Central – “Rooms were clean and nice, Breakfast was great. (around $15 or included in package on reservation) available parking. Near subway station. Helpful staff.
 
Kempinski Airport Hotel – “was great, we had a seafood buffet at dinner there that was really good (Sundays I believe)
rooms were nice and spacious. Clean Modern is the rule here. Bar area at night was fun, they have a good cigar selection.
didn't park here overnite, since we dropped the car off at Harms after check in.

“very good, directly at the terminal, easy walk to the S-Bahn”

Sofitel Dorint  - “Phenomenal pool and two-story suites on the top floor.  Two stories of glass window (with a motorized shade controlled by remote control) overlooking the Alps.  Best hotel room I've ever had, and I travel frequently”.

Holiday Inn Munich North: “ Located in trendy Schwabing, covered garage, about three blocks from the Münchner Freiheit U-bahn station. Recently renovated”.

Holiday Inn Munich City Centre: “Connected to the Rosenheimer Platz S-bahn station, but the walk to Marienplatz is easy in good weather. Garage under hotel”.
 

Le Meridien – “Excellent hotel, well appointed rooms, helpful staff and a great lounge.  Well located, directly across from the train station and walking distance to Marienplatz”.

Mandarin Oriental (ex-Rafael) – “my 1st choice in Munich“

Vier Jahreszeiten – “my 2nd choice in Munich“

Bayerischehof – “my 3rd choice in Munich“

Mandarin Oriental – “great service, location, food. Rooms are superb with Bang & Olufsen video/audio equipment”

Uhland - "A great little hotel in a 100 year old mansion with clean rooms, a great breakfast. Free WIFI in most rooms & free parking. By using the bus (#58) which stops at the corner and the U Bahn it's two stops to the U Bahn (U6 at Goetheplatz) and two stops to Marienplatz. The friendly, helpful English-speaking staff was outstanding when my wife had an health emergency they found us a wonderful doctor which saved our trip".

ROTHENBURG od T - Hotel Gerberhaus –  “Quaint, comfortable, friendly staff, enclosed garage”
"A super place to stay. Well located, the best breakfast of the trip,free internet,laundry room and free parking on the street behind the hotel. The restaurant which has separate ownership is also very good".
 

LINDAU - Hotel Bayerischer Hof  - “Underground garage 1 block away, great view of the harbor and Bodensee. If it’s not a four-star hotel, it certainly feels like one”

 “Charming hotel right on Lake Constance. Great Spa and excellent restaurant. Surprisingly well priced”. 

SANKT GOAR - Schloss Rheinfels,  –  “Two portions to the hotel, one in the castle, one adjacent to the castle. Very nice, great views of the Rhine”.

OBERWESEL - Auf Schönburg, – “Super luxurious, with wood-paneled rooms, marble, brass, etc. each room is unique. The tower room is unreal, like a fairy tale. Overlooks the Rhione. Pricey but very, very special”

BERLIN - Schloßhotel im Grunewald – “fantastic, but not centrally located”
 
DRESDEN – Taschenbergpalais - “very good”
 
FRANKFURT - Steigenberger Frankfurter Hof - “very good, but got to be too expensive!”
Arabella Sheraton “very good, especially for a modern hotel; now I think it is re-branded as a Westin”
 

BERCHTESGADEN – Intercontinental – “Incredible scenery. Fantastic spa, restaurants and service. Splurge for a panorama suite and be awed by the views. Not inexpensive by any means”

Maria Gern - "Located in an alpine valley above Berchtesgaden. Beautiful mountain views from our balcony and a wonderful little church next door. The villagers came to church on Sunday dressed in Dirndles and Lederhosen. Very colorful. The rooms were clean and roomy, the breakfast and other food was very good. The owners speak some English. The only negative were the towels, they must have got them at a flea market, thin and old".
 

FüSSEN - Suzanne's B&B - "It is run by an American woman who runs a tight ship. The rooms were large, bright and airy and the breakfast was great. Suzanne is very knowledgeable and can offer good insight and advice on travel in Germany".

HAMBURG - Atlantic - “very good”

          Fairmont VJ - “very good”

AUSTRIA

SALZBURG - Goldener Hirsch – “Beautiful Inn that dates back to the 15th century.  Real old world charm (but with modern conveniences).  On the Gedreidegasse, the main shopping street, which also features Mozart's birthplace.  Top notch but pricey”. 

 Hotel Rosenvilla – “On the outskirts of Salzburg. No elevator, some rooms are dated but a charming little hotel where you can self-park your car. Fantastic breakfast and charming service. 10-15 minute leisurely walk along the Salzach into downtown Salzburg. The least expensive hotel of our stay but one of our favorites”

VIENNA – Hotel Sacher – “the most beautiful place I’ve ever stayed in – feels like one is in the Habsburg palace”

Melk - Zum Post - "Nice Old-style traditional small hotel. Again a nice included breakfast buffet meal. price not that much more than others. Street parking allowed till early/mid-morning. Just blocks away from the Stift Melk monastary so a great place to stay if that is on your schedule".
 

CZECH REPUBLIC

PRAGUE - Four Seasons  - “What can I say it's a 4 Seasons, so it's expensive.  Great location right on the river, one can walk to Prague castle and all the tourist areas in town.  I've stayed at several 4 Seasons and this was one of the best.  It seemed like every single staff member knew my name!  Top rated Italian restaurant in the hotel as well.  If you want to splurge somewhere, this is the place to do it”.

“great location, service”

ITALY

ROME – Hote Eden – “best restaurant in town with superb view of Rome, beautifully furnished and very well managed”

 

FLORENCE – Grand Hotel – “breathtaking view of the city from many rooms, including mine. Deluxe rooms are furnished Renaissance-like”